Continuous Quality Improvement & Monitoring
How are you measuring your program's success? Do you monitor select indicators to ensure accountability and quality improvement of your services, products and program? Monitor and manage your program's performance.
Failure to track and meet your programs performance will at some point lead to ineffective and inefficient system. Have you ever seen a program stuck in process, and not be aware of, let alone achieve specific outcomes? Continuous quality improvement is an under-utilized yet one of the most powerful tools you can use to improve your program. It is one of the biggest mistakes organizations or programs make - many spend tremendous amount of time, money and resources on developing lengthy strategic plans, without much consideration for CQI systems that could save them considerable cost, time and staff resources in the future. Originally from the business world, public health and medical programs are now increasingly using principles and tools of CQI. These include: strong leadership, staff empowerment, and the use of visual tools such as bar charts or histograms to analyze and evaluate progress. In addition, efforts are made to achieve standards of excellence rather than minimum standards.
We have developed CQI system with juvenile justice system and several MCAH programs.
Failure to track and meet your programs performance will at some point lead to ineffective and inefficient system. Have you ever seen a program stuck in process, and not be aware of, let alone achieve specific outcomes? Continuous quality improvement is an under-utilized yet one of the most powerful tools you can use to improve your program. It is one of the biggest mistakes organizations or programs make - many spend tremendous amount of time, money and resources on developing lengthy strategic plans, without much consideration for CQI systems that could save them considerable cost, time and staff resources in the future. Originally from the business world, public health and medical programs are now increasingly using principles and tools of CQI. These include: strong leadership, staff empowerment, and the use of visual tools such as bar charts or histograms to analyze and evaluate progress. In addition, efforts are made to achieve standards of excellence rather than minimum standards.
We have developed CQI system with juvenile justice system and several MCAH programs.